Guests notice the front desk, the room, the Wi-Fi and the camera at the entrance. We keep that whole stack — phones, network, PCs, cameras, doors and building systems — installed, monitored and supported under one responsible party.
A hotel is a building full of systems that all have to work at once — at 2 PM on a Tuesday and at midnight on a holiday weekend. We install them, watch them and service them, so a guest never has to tell you something is down.
Business phone systems across the front desk, back office, housekeeping and management — including 3CX. Guest-facing call handling, ring groups and after-hours routing set up around how your property actually answers the phone.
Guest Wi-Fi and internal networks built to carry real occupancy: edge equipment, access points, switching, structured cabling and fiber where the runs call for it — with the guest network separated from the systems that run the property.
Monitoring that watches the equipment your property depends on and raises a problem to us — not to your desk clerk at 2 AM. We take the alert, triage it and handle it, day or night.
Front-desk terminals, back-office workstations and management machines kept patched, backed up and recoverable — with a standardized image so a failed machine is replaced, not rebuilt from memory.
Camera coverage for entrances, corridors, parking and back-of-house, with recording and remote viewing. AI detection options available and selected around the equipment and the site.
Controlled entry for guest rooms, staff areas and restricted spaces — with credentials managed centrally, so a lost card or a departing employee is a click, not a re-key of the building.
Building systems that talk to each other — A/V over IP, lighting control, sensors and room technology — coordinated so they behave like one system instead of seven separate remotes.
The part that holds it together: one number to call, one team that knows your property, and regular attention instead of emergency-only repair after something has already failed.
A wireless access point on a guest floor stops responding. Monitoring flags it before check-in, and it is swapped before anyone complains about the Wi-Fi.
The front desk phone stops ringing through at the start of a shift. Ring groups and call routing are checked and restored, not worked around with a cell phone for the weekend.
A front-desk PC won't boot during a busy arrival. A standardized image and a backup mean a working machine rather than a lost afternoon.
A camera covering the parking lot goes dark. It is noticed, diagnosed and resolved without a manual walk of the property every morning.
Operating more than one location? We build to a consistent standard across properties, so equipment, access and support work the same way at each one — and a change made at one site can be repeated at the next instead of reinvented.
Telektronics is based in Millersburg, Ohio, and we travel when the work calls for it — including hotel properties as far as Florida. When something needs hands in the building, we come to it: working with your staff, walking the floors, tracing the cabling and standing at the front desk until the system behaves. Remote monitoring and support handle the routine and the urgent; the on-site visit handles what a remote session cannot reach.
Beyond the property itself, we handle the technology that sits around the business — so you are not sourcing it from four different vendors.
Network security audits and remediation, endpoint protection, and automated backups with a recovery plan that has actually been tested.
Professional email on your own domain, with account configuration, migrations and integration with the systems your team already uses.
Direct-booking sites and application integrations that connect your site to the tools behind it — built around how your operation works.
Front-desk and phone agents, workflow automation and document handling that give your staff their time back during peak season.
Rooms, floors and the systems inside them vary enormously between properties. Tell us what you are running and we will tell you honestly what needs attention.
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